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Privacy Policy

Last updated: June 28, 2025

1. Who We Are

Plaster & Stone LLC ("we," "us," or "our") is a licensed stucco contractor located in Houston, Texas. This Privacy Policy explains how we collect, use, and protect information you provide when you visit plasterandstonellc.com or submit a quote request.

Contact: plasterandstonellc@gmail.com · 832-373-1635

2. Information We Collect

Information you provide directly:

  • Name, phone number, and email address
  • Property address and project details
  • Any photos or files you upload with your quote request

Information collected automatically:

  • IP address and browser type
  • Pages visited and time spent on site
  • Referral source (how you found us)
  • Device type (desktop, mobile, tablet)

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your experience and measure the effectiveness of our advertising. These include:

  • Google Tag Manager / Google Analytics — measures website traffic and user behavior. Governed by Google's Privacy Policy.
  • Meta Pixel (Facebook/Instagram) — allows us to measure ad performance and show relevant ads to people who have visited our site. Governed by Meta's Privacy Policy.
  • TikTok Pixel — measures performance of TikTok advertising campaigns. Governed by TikTok's Privacy Policy.

You may opt out of interest-based advertising at optout.aboutads.info or by adjusting your browser settings to block cookies.

4. How We Use Your Information

  • To respond to your estimate request and contact you about your project
  • To schedule on-site inspections and prepare quotes
  • To send follow-up communications related to your inquiry
  • To improve our website and advertising effectiveness
  • To comply with legal obligations

We do not sell your personal information to third parties. We do not share your information except as described in this policy or as required by law.

5. TCPA Consent — Phone & Text Communications

By submitting your phone number through our quote request form, you expressly consent to receive calls and/or text messages from Plaster & Stone LLC at the number you provided, including calls or texts made using automated technology, regarding your estimate request. Message and data rates may apply. You may opt out at any time by replying STOP to any text message or calling us at 832-373-1635.

This consent is not a condition of purchase. You may also contact us by email at plasterandstonellc@gmail.com.

6. Data Retention

We retain your contact information and project details for up to 3 years after your last interaction with us, or as required by Texas law, whichever is longer. You may request deletion of your data at any time by contacting us at plasterandstonellc@gmail.com.

7. Your Rights (Texas & California Residents)

Under applicable state privacy laws, you have the right to:

  • Know what personal information we have collected about you
  • Request correction of inaccurate personal information
  • Request deletion of your personal information
  • Opt out of the sale or sharing of your personal information (we do not sell data)
  • Not be discriminated against for exercising your privacy rights

To exercise these rights, contact us at plasterandstonellc@gmail.com. We will respond within 45 days.

8. Data Security

We use industry-standard security measures to protect your information. Our website is served over HTTPS. Form submissions are processed by Netlify, which maintains its own security standards. However, no method of transmission over the Internet is 100% secure.

9. Children's Privacy

Our website is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated policy on this page with a revised "Last updated" date. Continued use of our website after changes constitutes acceptance of the updated policy.

11. Contact Us

Plaster & Stone LLC
Houston, Texas
Phone: 832-373-1635
Email: plasterandstonellc@gmail.com